Overview
Interviewing is one of the most critical steps in the hiring process. Making an informed decision is vital to the success of your business.
At the end of this unit, you will be able to:
- Describe the characteristics of an effective interview
- Explain various ways to conduct interviews
- Recognize different types of interview questions and explain the advantages and disadvantages each type
- Describe the steps of a structured interview
- Explain how and when to take good interview notes
- Facilitate completion of employment reference checking
- Access additional resources about effective interviewing techniques
Author Overview
Linda Eligh, M.A. is an organizational development consultant, specializing in strategic human resources, change management and innovation. Her company, Springboard to Innovation Inc., is based in London, Ontario (www.springboardtoinnovation.com).
Linda Eligh has a B.A. (Sociology) and a Certificate in Personnel and Industrial Relations from the University of Guelph, and an M.A. in Leadership and Training from Royal Roads University. In addition to teaching various topics in human resources and organizational behaviour at the University of Guelph and the University of Western Ontario for the past three years, Linda’s professional experience includes thirteen years in Human Resources at Johnson & Johnson, six years in various law firms in Alberta and Ontario, and five years in consulting, facilitation and training with private, non-profit and public sector organizations. Linda has provided coaching to numerous small business owners on issues of growth and management, as well as facilitating sessions for human resources planning or creative problem solving. Recently she has acquired part ownership in a Mail Boxes Etc. franchise located in London.
Linda has been a member of the Human Resources Professionals Association of Ontario (HRPAO) for 19 years, and the Canadian Association of Management Consulting (CAMC) for 5 years. For the past twenty years, she had broadened her knowledge of business and organizational issues through extensive involvement with boards and committees in the areas of social services, substance abuse/mental health, civic organizations and the arts. Her current involvement in community leadership includes the London Chamber , the Canadian Cancer Society and the Thames Valley Children’s Center.
