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Overview
The author, Jayne Pilot, developed a “Three Step Process – Identify, Insure, Improve” TM in 1995 for implementing a Management System (MS) to International Standards. Jayne is author of the book on “ISO 9001”, a Pilot Guide to implementing a quality management system following her Three Step Process, released in 2002.
This course will cover the first step in implementing a quality management system “Identify” and the tasks required.
This course is part of a series, which is core training for individuals wishing to become quality auditors. The course covers the ISO 9001 standard model requirements. Refer to the catalogue for auditing course series.
Course Description:
The course provides a review of the benefits of a quality management system, and an understanding of ISO 9000 series. Course covers top management’s additional commitments and the Eight Quality Management Principles.
Requirements identification is very key in establishing a quality management system. The following is address: Step One Identify Checklist, Identifying requirements for: customer, processes, product realization planning, design and development, legal and other requirements. The first step in development of a quality management system addresses the “planning” part of a quality management system, with setting of a Quality Policy Statement and setting objectives. Resources will also need to be planned for.
This course has references to the requirements for all the elements of the ISO 9001:2000 Standard in the Reference section.
Learning Outcomes:
The course provides you with an understanding of a process approach to implementing a quality management system. It provides an implementation package for participants to assist in reducing the amount of time to implement a quality management system. It is also core training for auditors.
Participants will learn through viewing information on line, and answering quiz questions for each module. Answers are provided at the end for the participant to check their answers. Workshop exercises assist the individual in completing tasks that will assist in quality management system implementation.
Audience:
Organization’s management, individuals interested in quality management systems to ISO 9001. Individuals planning to become auditors.
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